AI agent for Shopify customer support

AI agent for Shopify customer support

Install once, link your Shopify store, and the agent answers customer questions about order status, return windows, sizing, and policies — in the voice of your brand.

Start building this agentTalk to sales

How it works

Step 1
Install the Shopify app
One click. Auto-pulls products, policies, past orders, and customer history.
Step 2
Train your voice
Drop in your top 50 past support emails. The agent learns how you talk to customers.
Step 3
Embed on your store
A polished widget that handles 80% of inbound tickets, escalates the hard ones.

What this agent answers

“Where's my order? It says shipped 5 days ago.”
“Can I return this if I've already worn it?”
“Do you ship to Canada? How long does it take?”
“Is the medium going to fit me at 5'9 and 165lbs?”
“I got a damaged item — what do I do?”
“Can I change the shipping address on order #5832?”

MCP discoverability

Customers using AI assistants to manage their orders (Apple Intelligence, Claude, ChatGPT) can pull tracking, return status, and product details directly via MCP. Your agent stays the source of truth for your store.

# Add this agent to your Claude / ChatGPT / Cursor:
clearly mcp install ecommerce-cs

# Or via the manifest URL:
https://relay.clearly.sh/mcp?vertical=ecommerce-cs

FAQ

Does the agent take over for me or assist me?⌄

Both. It auto-resolves 80% of tickets (where it knows the answer with high confidence), escalates the rest to your human inbox with full context attached, and learns from how you respond.

What happens when the agent gets it wrong?⌄

Every conversation is reviewable. You can correct the agent inline, and it learns the correction for next time. There's also a confidence threshold — below it, the agent always escalates instead of guessing.

How does this compare to Tidio or Gorgias?⌄

Those are inboxes with bots bolted on. This is an agent first — it acts like a thoughtful CS rep who happens to be available 24/7. The price is per-store flat ($299/mo) instead of per-seat, which gets cheaper as you scale.

Install on your Shopify store in 60 seconds

Billed per store, not per seat. Install free via the Shopify App Store.

Start free →

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